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​ In February, the Maryland General Assembly passed a law, signed by Governor Larry Hogan, called the RELIEF Act (Recovery for the Economy, Livelihoods, Industries, Entrepreneurs, and Families Act). Part of this law provided million to reduce or pay off the past due charges or arrearages of some utility customers statewide. Some BGE customers will receive, or have received, one or more unexpected bill payment grants from the state. Customers who are eligible for these grants do not need to take any action to receive them. More information is available in our latest press release. The RELIEF Act provides million to reduce or pay off the past due charges, or arrearages, of some utility customers statewide. The law defined the types of customers eligible for these grants, and the Maryland Public Service Commission (PSC) was directed to determine exactly who would receive the funds and how much. The PSC is instructing the state’s gas and electric utilities on how to apply these funds to eligible customers’ accounts. Customers who are eligible for these grants do not need to take any action to receive them. The first, and largest, group of customers to receive this help are customers with arrearages who received utility bill assistance from the Maryland Office of Home Energy Programs (OHEP) anytime since February 2017. The second category is customers who have notified their utility either that their household has someone with a serious medical illness or lifesaving equipment or someone aged 67 or older. Finally, the law states that if any funds are remaining after those two groups, they should be used to retire remaining customers' oldest arrearages. If you receive a RELIEF Act grant it will be reflected on page one of your bill in the Payments Received line, along with any other payments you have made. It will also appear as a message in the Important Information About Your Bill section on page two. The PSC determined exactly who would receive the funds and how much. Each grant was calculated based in part on the customer's outstanding balance. Sometimes other grants are provided that are the same for every customer. See the question below about supplemental grants from OHEP. OHEP also is planning – or may have already paid – what's known as "supplemental grants" to customers who already applied for and received assistance from OHEP in their current program year, which ran from July 1, 2020, through June 3, 2021. One of these grants is intended to reduce or eliminate these customers' arrearages, to the extent possible. Another grant is expected in June, and it will provide the same amount – in the range of 0 – to all OHEP recipients from this program year. Again, if you received help from OHEP this program year, you do not need to apply for these supplemental grants. As the name of the RELIEF Act suggests, these are extraordinary efforts the state and federal governments are making to help families recover from the economic downturn during the COVID pandemic. For that reason there is no guarantee that these types of grants will happen again.​Yes. As noted, most of these grants are intended to address past-due charges. But with rare exceptions, they are not likely to reduce or eliminate any current or future billed amounts from BGE and you are obligated to pay those. BGE offers customers a number of options to pay their bills, including ways to get help from resources like OHEP and the Fuel Fund of Maryland. Visit BGE.com/assistance for more information, including about Payment Arrangements that allow you to pay your balance off over time in installments.​The grant will first be applied to any outstanding current charges you owe. Next, it will apply to any remaining balance you have in an existing payment arrangement. If the grant is not enough to fully pay off your payment arrangement, the remainder will continue to be billed in the same installment amounts on your bill each month until it is paid off. Thus, you will pay it off sooner than you otherwise would have. This latest assistance builds upon the extended payment arrangements and other assistance programs BGE offers customers who may be behind on their energy bill. BGE works closely with its community partners to connect customers with grants and assistance programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household's income size, type of fuel, and type of dwelling, with no pay back required. Customers who may have never qualified for energy assistance may now qualify based on their current financial situation. BGE customers could qualify for more than S,000 in assistance through LIHEAP alone. BGE customers may apply for LIHEAP energy assistance through the Department of Human Services website, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347. In addition to helping customers secure energy assistance, BGE offers expanded billing and payment options that include eliminating down payment/security deposit requirements, extending payment periods for balances and connecting more customers with energy assistance funds. BGE continues to reach out and connect with customers who have fallen behind on their payments, as well as customers who may be eligible for energy assistance, through phone calls, letters, emails, social media, targeted advertising, and more. The most important step customers who are past due on their BGE bill can take is to contact the company at 800-685-0123 or bge.com/assistance as soon as possible. Customers should never wait until they are in crisis to contact the company. ​ In February, the Maryland General Assembly passed a law, signed by Governor Larry Hogan, called the RELIEF Act (Recovery for the Economy, Livelihoods, Industries, Entrepreneurs, and Families Act). Part of this law provided million to reduce or pay off the past due charges or arrearages of some utility customers statewide. Some BGE customers will receive, or have received, one or more unexpected bill payment grants from the state. Customers who are eligible for these grants do not need to take any action to receive them. More information is available in our latest press release. The RELIEF Act provides million to reduce or pay off the past due charges, or arrearages, of some utility customers statewide. The law defined the types of customers eligible for these grants, and the Maryland Public Service Commission (PSC) was directed to determine exactly who would receive the funds and how much. The PSC is instructing the state’s gas and electric utilities on how to apply these funds to eligible customers’ accounts. Customers who are eligible for these grants do not need to take any action to receive them. The first, and largest, group of customers to receive this help are customers with arrearages who received utility bill assistance from the Maryland Office of Home Energy Programs (OHEP) anytime since February 2017. The second category is customers who have notified their utility either that their household has someone with a serious medical illness or lifesaving equipment or someone aged 67 or older. Finally, the law states that if any funds are remaining after those two groups, they should be used to retire remaining customers' oldest arrearages. If you receive a RELIEF Act grant it will be reflected on page one of your bill in the Payments Received line, along with any other payments you have made. It will also appear as a message in the Important Information About Your Bill section on page two. The PSC determined exactly who would receive the funds and how much. Each grant was calculated based in part on the customer's outstanding balance. Sometimes other grants are provided that are the same for every customer. See the question below about supplemental grants from OHEP. OHEP also is planning – or may have already paid – what's known as "supplemental grants" to customers who already applied for and received assistance from OHEP in their current program year, which ran from July 1, 2020, through June 3, 2021. One of these grants is intended to reduce or eliminate these customers' arrearages, to the extent possible. Another grant is expected in June, and it will provide the same amount – in the range of 0 – to all OHEP recipients from this program year. Again, if you received help from OHEP this program year, you do not need to apply for these supplemental grants. As the name of the RELIEF Act suggests, these are extraordinary efforts the state and federal governments are making to help families recover from the economic downturn during the COVID pandemic. For that reason there is no guarantee that these types of grants will happen again.​Yes. As noted, most of these grants are intended to address past-due charges. But with rare exceptions, they are not likely to reduce or eliminate any current or future billed amounts from BGE and you are obligated to pay those. BGE offers customers a number of options to pay their bills, including ways to get help from resources like OHEP and the Fuel Fund of Maryland. Visit BGE.com/assistance for more information, including about Payment Arrangements that allow you to pay your balance off over time in installments.​The grant will first be applied to any outstanding current charges you owe. Next, it will apply to any remaining balance you have in an existing payment arrangement. If the grant is not enough to fully pay off your payment arrangement, the remainder will continue to be billed in the same installment amounts on your bill each month until it is paid off. Thus, you will pay it off sooner than you otherwise would have. This latest assistance builds upon the extended payment arrangements and other assistance programs BGE offers customers who may be behind on their energy bill. BGE works closely with its community partners to connect customers with grants and assistance programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household's income size, type of fuel, and type of dwelling, with no pay back required. Customers who may have never qualified for energy assistance may now qualify based on their current financial situation. BGE customers could qualify for more than S,000 in assistance through LIHEAP alone. BGE customers may apply for LIHEAP energy assistance through the Department of Human Services website, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347. In addition to helping customers secure energy assistance, BGE offers expanded billing and payment options that include eliminating down payment/security deposit requirements, extending payment periods for balances and connecting more customers with energy assistance funds. BGE continues to reach out and connect with customers who have fallen behind on their payments, as well as customers who may be eligible for energy assistance, through phone calls, letters, emails, social media, targeted advertising, and more. The most important step customers who are past due on their BGE bill can take is to contact the company at 800-685-0123 or bge.com/assistance as soon as possible. Customers should never wait until they are in crisis to contact the company.

date: 25-Aug-2021 22:00next


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